Why shouldn’t schools, government buildings, and industrial facilities all have the same alert types?
The answer to this question is obvious, right? Every different type of organization is going to have different types of situations they are most likely to be faced with. A business building is not as likely to have a fight break out in the cafeteria as a school is, and schools are not as likely to be faced with a hazardous chemical spill as many types of businesses are.
From the beginning, DIR-S has been focused on benign as robust and adaptable as possible so that no matter the situation it is faced with, DIR-S is ready. In the attached video, you can see how easy it is to update your facility’s alert types.
Along with the alert type, you can set custom alert guidances so that there is relevant guidance information available for your users pertaining to the specific alert type.
Missing student HALL CHECK alert. (Names changed for privacy)
11:07 a.m. HALL CHECK alert initiated by school principal Jan Levinson
11:07 a.m. (Dispatch): Is this a drill?
11:07 a.m. (Principal): Missing student somewhere inside the school, Andrew Bernard. Not a drill, but will not be needing police at this point.
11:08 a.m. (Dispatch): Dispatch copies.
11:08 a.m. He was not in reading group this morning, and his teachers have not been able to locate him.
Shortly after this, school officials were able to locate the missing student. Even though there was not a need for police in this incident having dispatch instantly in the loop when the incident began was incredibly valuable in the event that the situation escalated to the point that police were needed. DIR-S provided the communication channels necessary to keep both police and teachers in the loop without causing any kind of commotion in the school or surrounding area.
Do you know how to make SURE you will receive your DIR-S notifications?
As you know, DIR-S alerts on mobile devices come through as regular notifications.
Please make sure DIR-S notifications are set to ALLOWED (see screenshots for optimal notification settings) Push Notifications are a primary step to ensure you are receiving notifications on DIR-S.
Mac and Windows desktop applications will still be the primary source of notifications. This is because desktop applications can override your screen, sounding an alert. Mobile devices are a secondary source for notifications because phones are not as consistent with connectivity as desktops and cannot override the screen and sound settings.
We have been working tirelessly to make DIR-S as robust and reliable as possible for both minor day-to-day and larger more crucial incidents.
Think back to your school years for a moment. Any time there was a drill, how long did it take to get everyone accounted for and back into the regular operations in the school? For most drills, the average run-through time is about 30-60 minutes. Even for just a drill, this is an exceptionally long amount of time making sure that everyone in the school is safe and accounted for.
Traditionally, most schools use some form of signaling as administrators have to check on each teacher. This might involve holding up a certain collared paper in your evacuation location, sliding a paper under your locked door in a lockdown, or any number of other somewhat tedious practices.
This is where DIR-S comes into play. In schools that use DIR-S, reaction times are cut down drastically. The process of responding to both drill and live situations is expedited immensely because users are able to relate more information in a matter of seconds than has heretofore been possible with the traditional methods of emergency communication in schools.
Take a look back at some of our previous blog posts to see countless case studies showing exactly how DIR-S is able to do this.