 A student had a seizure in the hall just moments before school got out, see how DIR-S help avoid a tough situation from getting worse.
An administrator at one of our school recounted the incident. His school has had DIR-S for several years, and his staff is well versed in how it works, and how much of a benefit it can be overall. He recounted to us, an incident that occurred this week in his school. In this incident, there was a student in the school who had a seizure in the hall. Luckily, there was a teacher nearby who promptly called 911. When she got on the phone with 911, they were able to talk her through what she needed to do to help the student who was having a seizure. While seizures are traumatic to watch, they are infinitely more traumatic for the person seizing, and coming out of a seizure to find hundreds of students in the halls around them would only add to their distress and confusion. This is exactly the situation this teacher knew she would soon be facing because the bell was about to ring for the end of school, and the halls around her would be flooded with students. She quickly evaluated the situation and opened up DIR-S on her smartphone, and with a touch of a button, she was able to notify all of the teachers in the school to keep their students in their rooms until the situation in the halls was taken care of. Because the teacher acted so promptly, and the dispatch office was well versed in their use of DIR-S, an already stressful situation was handled in a much more orderly and effective manner than had previously been possible. This is yet another great example of a proactive teacher using all her available resources, and not relying solely on one.
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 This past week, I have been calling our clients individually. I still have a large number of them to call, but I have been able to learn a lot from the ones I have called already. We want our clients to know how much we appreciate them. This is why we are taking the time to call every all of them. I would like to share a couple stories from my phone calls to schools this week. At every school, I explain who I am and why I am calling, I then ask them how DIR-S has been treating them so far this school year. At one of the schools, the principal admitted that they had not drilled with DIR-S very much last school year. This year though, they have drilled with it regularly, and it has worked flawlessly for them. He said that they were glad to have it in their school and that having it installed and being familiar with it has instilled among the faculty and staff of the school a heightened sense of security. They feel more comfortable because they know how to use their emergency communication system effectively.  This made me feel very good because it shows that even our clients sometimes take some time to truly understand how much of an asset DIR-S can be. When schools run regular drills, using DIR-S, they become more prepared to face whatever real situations might arise. In another instance, when I was talking to the principal of the school about how their experience with DIR-S has gone so far, we were able to troubleshoot an issue that they had been having. Upon closer examination, it turned out that the issue was merely because they had not updated the new users in their admin portal. She was able to contact their district officials with access to those capabilities and rectify the situation in short order.  In this day and age, schools have staff changes every year, and with every new staff member at the school, that needs to be updated in the DIR-S system. We have made DIR-S very user-friendly, so this process can be done very painlessly. Like any system like this though, it requires the care and small time investment needed to ensure that all user locations and names are accurate.
It is exciting to see how pleased our customers are with DIR-S. There has been a lot of work put into it, and we are continually working to make it as good as it can possibly be. Reaching out to our clients and being able to learn about the experiences they are having with DIR-S has been a very rewarding project because it has allowed me to connect with our customers and hear about how they have been using DIR-S to help ensure the safety of everyone in their school.  This week our company president and founder, Cole Smith, traveled to Chicago to attend the Global Security Exchange (GSX) 2019 Conference. It combined aspects of a trade show and educational opportunities from professionals who came from all around the nation. It is also a mecca for networking opportunities. Almost everyone in attendance has dedicated a large portion of their lives to the security of their fellow human beings, in one way or another. This kind of atmosphere provides people and companies like us to brainstorm and connect with other top industry players. This helps everyone involved to learn from each other and to come up with innovative ways to adapt their business to better meet the situations it is faced with.  While this conference had a large mix of classes and product sales, according to event organizers, this event was slightly more product focused. Both at this conference and at the active shooter training seminar that we all went to several weeks ago at the Utah State Capitol, a lot of focus was drawn toward examining some of the strengths and weaknesses of access control systems. While being able to instantly lock or unlock your doors at the push of a button can be a fantastic thing, it is not without its faults. When developing security protocols, it is vital to look ahead to the positive and negative possible outcomes resulting from different investments you might be looking at. The risk/reward in any kind of security investment must be taken into consideration. Access control can be a fantastic system, but like anything else, it can not be the only thing you do to secure your facility. If you google the definition of the word, “system,” it says, “A set of things working together as a part of a mechanism or an interconnecting network.”  This is exactly what your security system needs to be. It needs to be a series of measures taken that are all able to integrate and work together to bring the best results. As the definition says, your security needs to be “A set of things working together as a part of a mechanism or an interconnecting network.” They all need to be connected and they need to work well together.
It is in this area that we devote a lot of time in our development or DIR-S. Often, when you are trying to incorporate a new security measure to your existing system, it is common to run into difficulties in their integration. This can be a large block in getting the best systems integrated with each other, and we go to great lengths to ensure that DIR-S is able to integrate seamlessly with whatever programs and protocols our clients might have. Events like this seminar that went on this week in Chicago are so beneficial for so many reasons. We are grateful for those who organized the event, for those who presented their products and services, and for those who taught classes.  Q. What is the main problem that schools face when faced with any type of emergency situation? A. Keeping those involved with the incident in clear and active communication throughout the ordeal. We, here at Tresit Group, will tell you confidently all day long that DIR-S is the answer to that problem, but what we say will only get us so far. Luckily, we have countless cases of DIR-S being used to back up our claim. We monitor all live incidents that go on with where DIR-S is used, and we see, time after time, how much it benefits the school and other facilities that use it.  Just this month, in one of the school districts that we work with, a student thought that he saw a gun in the backpack of one of his peers. As taught, he notified a teacher who immediately sent out a DIR-S alert. This notified school officials, other teachers, the SRO for that school, and local police. The school was locked down within seconds, and police were able to arrive and assess the situation. Thankfully, it turned out to be a false alarm. Parents and students were much more equipped than ever before to stay safe and informed because of how much more effective their communications were while using DIR-S.  For the past several weeks, we have showcased multiple examples of DIR-S in action. We will continue to do this, because we are incredibly proud of DIR-S and how much good it continues to do in the places that use it.
Schools are faced with more and more challenges as times change, and new and evolving situations arise. DIR-S’s robust nature and adaptability make it so that it will continue to rise to whatever new challenges might arise. We work diligently every day with our software team to make DIR-S the best system that any school or commercial building we work with has ever had. We are constantly open to feedback from our clients. We know that they are the ones using DIR-S on a daily basis, and we want to make it as natural and effective of a process as it can possibly be. In conclusion, DIR-S is the best answer to the ever-increasing plight of schools to meet the ever-changing challenges they face. DIR-S works and will continue to work. DIR-S saves lives. |
AuthorVelden Noyes Archives
January 2020
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