Do you know how to make SURE you will receive your DIR-S notifications?
As you know, DIR-S alerts on mobile devices come through as regular notifications. Please make sure DIR-S notifications are set to ALLOWED (see screenshots for optimal notification settings) Push Notifications are a primary step to ensure you are receiving notifications on DIR-S. Mac and Windows desktop applications will still be the primary source of notifications. This is because desktop applications can override your screen, sounding an alert. Mobile devices are a secondary source for notifications because phones are not as consistent with connectivity as desktops and cannot override the screen and sound settings. We have been working tirelessly to make DIR-S as robust and reliable as possible for both minor day-to-day and larger more crucial incidents.
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AuthorVelden Noyes Archives
February 2021
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