There were several live incidents using DIR-S this week. One, in particular, was exceptionally intriguing because of what DIR-S allowed the various groups involved to do.
A student was reported missing at a school, and the school that issued the alert is right on the border of the city where both city and county police departments were responsible for responding to the alert.
In this particular location, city and county police do not communicate that much, but they do use the same dispatch center.
When this student went missing, the school sent out an alert on DIR-S, which notified both police departments and dispatch. Before, in situations where both police departments were involved, one of the largest issues, became maintaining effective communication through the ordeal. In this instance though, everyone was connected through DIR-S, and within six minutes of the alert being sent out and police responding, the child was found, and everyone involved was updated.
When there is a student missing, there is no time that can be wasted in finding them and getting the situation resolved. Communication among the different entities involved is often something that ends up wasting a large amount of time, and wasted time is something that no one can afford when it comes to locating a missing child.
This incident was one of various times when DIR-S was used in this past week by schools in live incidents. We are able to monitor from our headquarters every drill and live incident that involves DIR-S.
It has been very encouraging for us to see how more and more of our client schools are taking their security seriously, and they are conducting regular drills. Every school that does this is able to respond so much quicker to real emergency situations better than ever before.
In every situation where schools have been proficient with DIR-S and have used to stay in open communication, the situation has been handled in a much quicker manner. These minutes and even seconds that are saved by schools using DIR-S are precious, and their value cannot be underestimated.